EverBank Mortgage Complaint

Conventional adjustable mortgage (ARM) Credit decision / Underwriting

EverBank Mortgage department,

Conventional adjustable mortgage (ARM) Credit decision / Underwriting Washington

Issue - - Please reference complaint - - on the PMI. Please see the attached letter received from Everhome Mortgage acknowledging her subsequent requests to have PMI removed and a check for $8800.00. This was obtained when we submitted a complain to the Washington State Attorney General. Issue - -Please see accounting showing Everhome collecting arrears and not applying any money towards principle. Issue - - Everhome transferred the claim to a new servicer. How can they transfer an inactive MIN ( MERS number )?? Being inactive implies it is paid off. MIN - - This transfer happened the same month - obtained the refund for over charged PMI. A coincidence, yeah right, the bank wanted to run away from this matter. Issue - - Assignment of the Deed of Trust was signed by - - acting as an Assistant Secretary of MERS, he is in fact the -, so he signed the DOT over to himself creating a forgery ...

EverBank customer in Washington
May 15, 2015

* Source: CFPB Complaint Database

EverBank response to complaint:
Closed with explanation

Consumer disputes how EverBank handled their complaint

Created with Highcharts 4.2.3EverBankComplaint HistoryComplaints1/20125/20126/20129/201212/20122/20133/20138/201310/20131/20142/20143/20145/20147/20149/201410/20141/20153/20154/20155/20156/20158/201511/20152/201601234Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3EverBankCredit decision / Underwriting3.6%85.7%3.6%7.1%ClosedClosed with explanationClosed with reliefIn progressSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageCredit decision / Underwriting2.2%77.1%5.6%6.3%1.2%5.8%1.3%0.6%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

Get Help

Get personal financial help today. Free tools, resources, and support you need.

Help Me

File a complaint

Submit a complaint with the Consumer Financial Protection Bureau today

File Complaint

Stop Phone Calls

Stop the phone calls, learn how to stop harassing phone calls

Stop Calls

Loading similar complaints