GE Capital Retail Debt Collection Complaint

Credit card Cont'd attempts collect debt not owed debt is not mine

GE Capital Retail Debt collection department,

Credit card Cont'd attempts collect debt not owed Debt is not mine California

I received the complaint sent by Care credit, and It is not resolved. The dispute is not resolved since they are not removing the charges made by dentist - from - dentistry. Care credit said that they are trying to contact me but it is another lie since it is imposible to get on hold to somebody to talk to. Customer service always after made me explain the entire situation, transfer my call over and over. Today Monday, -/-/-, i called them and i was transferred to - different agents and after several minutes of explaining about the problem they transferred me to another and another without even saying why. care credit just do n't want to do anything about the dispute. I had to contact the credit card bureau and that is why the financial charges were dismissed. However the main problem still exist because the original charges from - still there, dentist - is an arrogant person who broke - that did not need to be touch, it was a new -, and he broke it with his tools while - then i canceled the entire - that was going to replace the - -, and - refused


I was physically abuse because he broke a - without replacing it, scream and verbally assault me in his dental clinic by approaching to my face really close and yelled at me, saying a lot of offensive language, and saying accident happen. Accident happened but a dental professional need to be accountable for an accident or try to solve the problem or accept when a patience do n't want to be treated by him since his behavior is so violent. I was bully by Dentist - and his staff. His administrator told me that I was going to model -. Make racist reference to my new dentist, and offensively spoke to me. - offered to change the - he broke but the enired deal was going to cost me another - dollars, and i was afraid already and i just want it to run away from there. - placed another -, but that - was already paid off by my - insurance, The main problem here, is that i cancel the - that it was going to replace the -, that cost - dollars. I canceled by phone and in person, and he refused to accept that. I never have the crowns placed on me, and I do n't have the product on me. I can not solved this problem with care credit because they are not taking me seriously. I just spend today hours of explaining and being transferring to deferents department, I just do n't want them to lie that care credit are contacting to solve the problem, they are just ignore my dispute. I got a new bill from care credit with the - dollars and already charging more fees that came up to - dollars. So it is a abuse after abuse - i have been abuse physically by being mistreated by a dentist who broke -, overcharging for a procedure he never did, verbally abuse me, and now care credit are overcharging and refuse to dispute the overcharges that dentist - made back in two years ago-/-/-. I am feeling unrightfully treated, abuse, and con and abused by dentist -, and Care Credit.

GE Capital Retail customer in California
May 11, 2015

* Source: CFPB Complaint Database

GE Capital Retail response to complaint:
Closed with explanation

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Contact GE Capital Retail

https://www.synchronyfinancial.com/
866-419-4096
950 Forrer Blvd 
Kettering, OH 45420
GE Capital Retail
GE Capital Retail

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