Citibank Money Transfers Complaint

Domestic (US) money transfer Other transaction issues

Citibank Money transfers department,

Domestic (US) money transfer Other transaction issues Florida

Made a domestic wire transfer from Citibank to - - - Bank on -/-/2014 ( Citibank reference number - ). Shortly thereafter it was discovered that the beneficiary 's account no. was incorrect. Several requests were made via Citibank to - - to return the funds but to date - - has refused to return the funds despite Citibank 's repeated recall requests ( Citibank wire case - ). To date ( - months later ) funds have not been returned.

Citibank customer in Florida
May 12, 2015

* Source: CFPB Complaint Database

Citibank response to complaint:
Closed with explanation

Created with Highcharts 4.2.3CitibankComplaint HistoryComplaints4/20138/20139/201310/20131/20144/20145/20146/201410/201412/20144/20155/20157/20158/20157/20168/201610/201611/201612/201600.511.522.533.5Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3CitibankOther transaction issues76.9%23.1%Closed with explanationClosed with monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageOther transaction issues0.5%77.1%15.8%4.9%1.3%0.5%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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http://online.citibank.com/
800-870-1073
701 E 60th St N
Sioux Falls ND 57104
Citibank
Citibank

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