American Honda Finance Corporation Consumer Loan Complaint

American Honda Finance Corporation Consumer loan department,

Vehicle loan Managing the loan or lease New Jersey

Honda Financial Services - misapplied car loan payment to a closed lease account. This caused all subsequent payments to be considered late and fined for delinquency. I continued paying more than minimum payment to catch up to what Honda was considering late. However, the late payment fees continued and another misapplication of payment in - led to threat of car repossession. Loss of income resulted from having to research and dispute matter with Honda. Additionally, credit score affected by 7+ months of Honda marking payments as late. Physical proof of all mentioned here is available for review. Honda has made it additionally difficult to rectify this matter as they are only open - - - and will not allow clients to speak with supervisors when calling Customer Support. Clients are instructed that supervisors will return calls at a time that is convenient for them. '' As these calls never took place at a time when I was available to speak with the company ( I was - ), the company made it impossible to speak directly with a supervisory rep to rectify this matter.