U.S. Bancorp Debt Collection Complaint

Mortgage False statements or representation attempted to collect wrong amount

U.S. Bancorp Debt collection department,

Mortgage False statements or representation Attempted to collect wrong amount Georgia

I have been a customer of US Bank for over 15 years, My mortgage is due on the - of each month, but not past due until the - of each month. I refinanced my home with them a few months ago, now I get collection calls starting on the - of the month and multiple statements showing a past due amount, when in fact, nothing is past due. I have gotten over - calls from their collections people in the past 2 days, even after I called them and told them that there is nothing past due.

U.S. Bancorp customer in Georgia
May 07, 2015

* Source: CFPB Complaint Database

U.S. Bancorp response to complaint:
Closed with explanation

Created with Highcharts 4.2.3U.S. BancorpComplaint HistoryComplaints7/20138/201310/201312/20131/20142/20143/20144/20146/20148/201410/201412/20141/20154/20155/20156/20158/201510/201511/201512/201701234Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3U.S. BancorpFalse statements or representation3.2%90.3%3.2%3.2%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageFalse statements or representation2.1%13.4%3.9%2.6%77.5%0.6%Untimely responseClosed with non-monetary reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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Contact U.S. Bancorp

http://www.usbank.com/
(800) 872-2657
andrew.cecere@usbank.com
800 Nicollet Mall Ste 200
Minneapolis MN 55402
U.S. Bancorp
U.S. Bancorp

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