Barclays Credit Card Complaint

Advertising and marketing

Barclays Credit card department,

Advertising and marketing New York

Barclay Credit card offered 0 % in 18months financial to purchase my laptop. After 18months passed I could n't paid off, they charge me interest close to 30 % based on original purchase price retroactively. Suddenly I saw close to $1000.00 interest charge over $3500.00 laptop. They claimed Deferred Interest Financing '' in written in the contract but not clearly explained at signing. I thought my interest will e charged on unpaid part after 18 month promotion is over. - time i saw Deferred Interest Financing '' in the communication was 5 month later email after I signed. Even that email, it was very graphically miss leading not clearly explained what exactly mean by Deferred Interest Financing '' under fancy graphical New Tool '' interfaces.

Barclays customer in New York
May 06, 2015

* Source: CFPB Complaint Database

Barclays response to complaint:
Closed with explanation

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