GE Capital Retail Credit Card Complaint

Credit line increase/decrease

GE Capital Retail Credit card department,

Credit line increase/decrease Florida

On - occasions within the last - months, my credit card company reduced by credit limit by the amount in which I paid down my credit card balance, causing me to continuously have a high ratio and negatively affecting my credit score. For example, with a balance of $700.00 I paid $100.00 and my credit limit was reduced to $600.00. Recently, I paid my balance down to $390.00 and my credit limit was reduced to $400.00.

GE Capital Retail customer in Florida
May 03, 2015

* Source: CFPB Complaint Database

GE Capital Retail response to complaint:
Closed with explanation

Consumer disputes how GE Capital Retail handled their complaint

Created with Highcharts 4.2.3GE Capital RetailComplaint HistoryComplaints12/20111/20122/20123/20126/20127/20128/20129/201210/201211/201212/20121/20132/20133/20134/20135/20136/20137/20138/20139/201310/201311/201312/20131/20142/20143/20144/20145/20146/20147/20148/20149/201410/201411/201412/20141/20152/20153/20154/20155/20156/20157/20158/20159/201502.557.51012.515Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3GE Capital RetailCredit line increase/decrease80.2%9.6%4.0%1.1%5.1%Closed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageCredit line increase/decrease0.4%73.3%5.8%8.2%2.3%9.7%0.1%0.2%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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Contact GE Capital Retail

https://www.synchronyfinancial.com/
866-419-4096
950 Forrer Blvd 
Kettering, OH 45420
GE Capital Retail
GE Capital Retail

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