PennyMac Loan Services, LLC Mortgage Complaint

Conventional fixed mortgage Loan servicing, payments, escrow account

PennyMac Loan Services, LLC Mortgage department,

Conventional fixed mortgage Loan servicing, payments, escrow account California

My mortgage banker was PennyMac Mortgage in - -, - - - and - ( current mortgage ) paid Penny Mac $150000.00 to a principal balance of $150000.00. Penny Mac insisted that a refund check was issued on - -, I got - for $60.00, that is all. Other than this I have made extra payments in -/-/2014 for - and - payments of $250.00 in -/-/2014 which were never applied to the principal. I have requested several times for a summary of all payments made by me from -/-/2013 to -/-/2014 and never received this. What kind of a mortgage company is Penny Mac hoarding the money of a poor homeowner who was never late in making payments, biweekly drawn by Penny Mac from my checking account. This was simple mortgage no insurance or taxes included, I pay for these out of pocket.

PennyMac Loan Services, LLC customer in California
May 03, 2015

* Source: CFPB Complaint Database

PennyMac Loan Services, LLC response to complaint:
Closed with explanation

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