TD Bank Bank Account Or Service Complaint

Checking account Using a debit or ATM card

TD Bank Bank account or service department,

Checking account Using a debit or ATM card New York

A number of unauthorized debit charges were made to my account in violation of Banking disclosure guidelines jeopardizing my comings and goings in my day to day affairs, including my Credit standing.I contacted Customer service and put in a dispute on - charges in the amount of $39.00 each. I came in to a Bank branch to speak to someone and found a - for that same amount along with an errant overdraft charge for $ -.The Bank manager offered to remove the $100.00 overdraft charge pending the completion of the dispute on the - charges. I thought that my problem was solved. Upon a visit to another branch on -/-/15 I discovered that my account had been tapped again.I found that there had been another overdraft charge in the amount of $70.00 despite the depending dispute investigations. I asked the Banking Representative to investigate my claims and she specified that she would notify the Assistant Branch manager and have him get back to me.I have previously made a complaint to the Consumer Financial Bureau concerning this bank.

TD Bank customer in New York
Apr 30, 2015

* Source: CFPB Complaint Database

TD Bank response to complaint:
Closed with explanation

Consumer disputes how TD Bank handled their complaint

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Contact TD Bank

https://www.tdbank.com/
(856) 751-2739
1701 Marlton Pike E
Cherry Hill NJ
TD Bank
TD Bank

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