Barclays Credit Card Complaint

Barclays Credit card department,

Credit determination California

I just called and spoke to a representative by the name of -, ID # -, and she confirmed that the document, which is my - - Bank statement, her department actually received it on - -, 2015. She did not understand how a supervisor or her other fellow employees that I 've spoke to over the past could not locate it. She was nice to clear all of the security issues. At that time, she informed me that her company, Barclay Bank were going to approve me for a $2500.00 credit card. I explained to - that I was originally approved for a $4000.00 credit card. This is when she transferred me over to the credit card customer service department and I spoke to a rep by the name of -. - informed me that he could not issue me a credit card at this time because he felt like I had not enough credit when in actuality, I have over 6 years worth of credit showing on my credit report. It was just very frustrating to wait for almost 4 months for - Bank 's security department to locate all of my personal information only to be transferred


- that I do n't qualify. I called the President 's office of Barclay Bank right now and tried to speak to -, but he was on vacation and would n't be returning back to work not until Monday so the rep I was speaking to transferred me to the manager of the credit card department. -, which is the manager in the credit department is re-reviewing my application again and she is claiming because I do n't have enough credit history. She informed me that her departments does not just look at the credit score, or the fact that I 've never been late on any of my student loans, or car note, or anything like that ; that was still not good enough for me to obtain a credit card through their company. I 've never heard of any bank state that they do n't go off of credit scores to determine eligibility for a credit card. I wanted to cancel my application on many occasions but I was told that I could not cancel because I was approved. I was told this by supervisors in the security department as well as reps in he security department. I really just do n't understand why I was sent through that long process only to be told that I did not get approved. This should have been told to me at the beginning. I would not have been wasting my time or theres!