Western Union Money Transfers Complaint

Western Union Money transfers department,

International money transfer Money was not available when promised Illinois

I used Western Union direct bank for International money transfer for sending money -. The money was transaction was done on - -, 2015 and they promised that money would be available on receivers account on - -. when I checked the receivers account on - - the money was not deposited. Then I call immediately to the Western Union - Bank money transaction department. they said that the receivers bank was rejecting the transfer and money would be refunded to my account within - business days. I was waiting for patiently those days and still money was not credited to my account. Every time when I call the representatives, they were saying that they were escalating the issues and problem would be solved within - to - hrs.But the problem would not solved, no one would be contacted and no follow up, waste of time, and money was not credited to my account. When I was using the - or - for international money transfer, money was deposited to receivers account on proper time with no issues. Even I discussed with receivers Bank Managers why money was rejecting when western union sending, they said that they are not rejecting it was western union problem.