U.S. Bancorp Credit Card Complaint

Advertising and marketing

U.S. Bancorp Credit card department,

Advertising and marketing Virginia

I am writing to complain about U.S. Bank. I recently applied for a U.S. Bank - - Premier Visa Signature Card credit card and was approved. One of the major reasons, I applied for the card was an advertised benefit of Bonus Award Nights '' where any award stay using - - points got the the last night free. This benefit is offered ONLY to U.S. Bank - - credit cardholders. On my - statement I received from U.S. Bank as a - - credit card holder the following notice was in the statement : Program Update Notice For Your - - VisaStarting -/-/2015 Cardmembers can earn a Free Night at a - - hotel by spending $10000.00 annually and paying an annual fee. Free Night replaces Bonus Award Night. Terms ( & conditions apply. I am upset because a benefit that was advertised when I applied for the card is being taken away with little notice right after I applied. I contacted U.S. Bank using the phone and was told they can not do anything about my complaint.

U.S. Bancorp customer in Virginia
Apr 28, 2015

* Source: CFPB Complaint Database

U.S. Bancorp response to complaint:
Closed with non-monetary relief

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Contact U.S. Bancorp

http://www.usbank.com/
(800) 872-2657
[email protected]
800 Nicollet Mall Ste 200
Minneapolis MN 55402
U.S. Bancorp
U.S. Bancorp

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