HCFS Health Care Financial Services, Inc. Debt Collection Complaint

HCFS Health Care Financial Services, Inc. Debt collection department,

Medical Cont'd attempts collect debt not owed Debt is not mine Texas

A debt regarding an emergency room visit for my minor daughter. The debt collector is a third party collector and is not certified in medical billing and insurance. I have no knowledge of the original hospital attempting to collect this debt. All information in this complaint about the debt and company attempting to collect it was provided by - and - via phone. Sequence of - called me on -/-/2015 at - - CST using the number -. I informed her that I was disputing this debt. I requested the mailing address for certified mail disputes. She refused to give me the mailing address for dispute resolution until I asked her - times. She stated [ my daughter 's ] insurance company was - -. I informed her that [ my daughter 's ] insurance company is - and that - - is her doctor 's clinic. She then requested [ my daughter 's ] insurance information. I refused to give it to her. She then hung up on me. I was unable to obtain the account number or other information regarding the debt. I then called the number - back at - - CST and spoke with -. She


account as refusing to pay ''. I informed her that I was not refusing to pay that I was disputing my debt via certified mail, at which point she hung up on me. I was unable to obtain further information on the debt. A certified letter of dispute and cease and desist has been mailed to the address provided by -.