Quicken Loans Bank Account Or Service Complaint

Other bank product/service Account opening, closing, or management

Quicken Loans Bank account or service department,

Other bank product/service Account opening, closing, or management Michigan

On - - I received A call from the company Lending Tree they transferd my to the bank here in - Michigan Quicken Loans. I spoke to a - - who phone number is - which the area code does not match the area code here in -. ( - ) I am a Veteren of the United States - in which i asked - - about their Veteran home loan products. At no time i asked him to give me a quote, all i wanted was details about the products they offer. - ask for my social security number so he can view my credit history i explained i am waiting for the - reporting agencies to update my report. - also explained that if my score was too low his team members at Quicken Loans can assist me by speeding up the credit issue process and if i give him my social security number to view his team members would call me immediately if my score was to low. The team members never called creating an hard inquiry on my credit report. I feel this is a bias company preying on the poor I am a Veteran of the United States - and i need help.

Quicken Loans customer in Michigan
Apr 26, 2015

* Source: CFPB Complaint Database

Quicken Loans response to complaint:
Closed with explanation

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