Navient Debt Collection Complaint

Federal student loan Communication tactics frequent or repeated calls

Navient Debt collection department,

Federal student loan Communication tactics Frequent or repeated calls Florida

Student assistance corporation calls - days a week - or more tomes a day. I have asked them to stop calls and contact me thru mail, the advised they can call - times day even if they talk to me in the morning they will call total of - times a day.

Navient customer in Florida
Apr 23, 2015

* Source: CFPB Complaint Database

Navient response to complaint:
Closed with explanation

Created with Highcharts 4.2.3NavientComplaint HistoryComplaints7/20138/20139/201310/201311/201312/20131/20142/20143/20144/20145/20146/20147/20148/20149/201410/201411/201412/20141/20152/20153/20154/20155/20156/20157/20158/20159/201510/201511/20151/2016051015202530Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3NavientCommunication tactics80.2%2.4%17.4%Closed with explanationClosed with monetary reliefClosed with non-monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageCommunication tactics4.2%71.5%1.6%20.3%0.3%2.1%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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http://www.navient.com/
(302) 283-8000
123 S Justison St Ste 300
Wilmington DE 19801
Navient
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