U.S. Bancorp Consumer Loan Complaint

U.S. Bancorp Consumer loan department,

Installment loan Taking out the loan or lease California

On - -, -/-/2015 my father and I went to USBank - - - -, CA - to apply for an equity loan with our Florida - House as collateral if needed. My father 's - house at - - - - -, Florida is appraised for $750000.00 and is paid for. We were applying for $60000.00 for repairs we 're been doing since last -. - - and - was assisting us with collecting the information we brought with us to the bank ( w'2 's and property tax for Florida property and income statements. We were told that it takes about - days for process to be completed. I received a call on the same day -/-/-/-/2015 at - -. from - stating the loan was denied and he did n't have a reason as to why. On -/-/-/-/2015 I went back to the bank and - told me that the computer denied the applicatin, and still no reason was given. We feel as if the loan was never given consideration. Unfair practices and when I call and insisted on a denial letter or reason, none was given. WE are - - and have combine income over $7000.00 monthly income. We are able to repay the loan and other information was never collected or considered. I 'm requesting an immediate investigation be given against - - and - at US Bank and the denial be overturned immediately.