GE Capital Retail Credit Card Complaint

Sale of account

GE Capital Retail Credit card department,

Sale of account Ohio

Since -/-/1996 I have had a - Credit Card through Chase. I want to keep my card with Chase. Chase has been great with fraud detection and the site is easy to use. Customer Service has been outstanding. I have built up a - year great credit history. I received a letter last week that Syncrony Bank is taking over the - rewards card. I do not want to switch. I called Chase and requested to switch my account to another chase card. Chase said that I can not do this anymore because the accounts are going to - Bank. My only option is to open a new account. I do not want a new account. - Bank and - gave no notice about this. I would have switched my account when I could but I had no idea that anything was changing. We should have been given at least a 60 day notice period to stay with chase with a different credit card and keep the credit history in tact. I have no loyalty to -. I want to switch my Visa Siganture card to another Chase Reward card and keep my credit card history and stay a Chase Customer.

GE Capital Retail customer in Ohio
Apr 21, 2015

* Source: CFPB Complaint Database

GE Capital Retail response to complaint:
Closed with explanation

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Contact GE Capital Retail

https://www.synchronyfinancial.com/
866-419-4096
950 Forrer Blvd 
Kettering, OH 45420
GE Capital Retail
GE Capital Retail

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