U.S. Bancorp Credit Card Complaint

Other fee

U.S. Bancorp Credit card department,

Other fee Oregon

Hey there, I have - Premier Rewards Visa Signature card which has $75.00 annual fee. I am paying for the annual fee because I like - of the benefits called bonus award night '' which you pay the points of - night for -. However, they suddenly announces recently that that benefit will be removed soon. The agreement we signed up for CLEARLY SAYS GET THAT - free night AFTER PAYING THE $75.00 FEE. They dont live up to their terms & conditions and annual fee should be refunded.

U.S. Bancorp customer in Oregon
Apr 20, 2015

* Source: CFPB Complaint Database

U.S. Bancorp response to complaint:
Closed with non-monetary relief

Created with Highcharts 4.2.3U.S. BancorpComplaint HistoryComplaints12/20111/20122/20123/20124/20125/20126/20127/20128/20129/20121/20134/20136/20137/20139/201310/201311/20131/20142/20143/20145/20146/20147/20148/20149/201410/201411/20142/20154/20155/20156/20157/201510/201512/20151/20163/20164/20166/20168/201610/201601234Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3U.S. BancorpOther fee46.4%29.0%11.6%2.9%10.1%Closed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageOther fee0.1%4.3%4.6%6.7%0.3%43.5%40.2%0.4%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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Contact U.S. Bancorp

http://www.usbank.com/
(800) 872-2657
andrew.cecere@usbank.com
800 Nicollet Mall Ste 200
Minneapolis MN 55402
U.S. Bancorp
U.S. Bancorp

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