TCF National Bank Mortgage Complaint

Conventional fixed mortgage Loan servicing, payments, escrow account

TCF National Bank Mortgage department,

Conventional fixed mortgage Loan servicing, payments, escrow account Illinois

I have a 30 year fixed mortgage with TCF bank. My monthly payment is - due on the -. I paid it on the - and they only applied - to my principal. the rest went to interest. They distribute my payment unevenly every month. I have never been late. I think the distribution is grossly unfair. I have written to the bank president who said that when the payment is not paid on the -, more goes to interest. I understand that, but $1000.00 to interest and - to principal? Can you help please.

TCF National Bank customer in Illinois
Apr 20, 2015

* Source: CFPB Complaint Database

TCF National Bank response to complaint:
Closed with non-monetary relief

Consumer disputes how TCF National Bank handled their complaint

Created with Highcharts 4.2.3TCF National BankComplaint HistoryComplaints1/20122/20123/20125/20126/20127/20128/20129/201211/201212/20121/20132/20133/20136/20137/201312/20133/20144/20147/20149/201410/201411/20143/20154/20155/20156/20157/20158/20151/20165/20169/20160123456Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3TCF National BankLoan servicing, payments, escrow account47.6%12.7%28.6%6.3%4.8%Closed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageLoan servicing, payments, escrow account0.2%5.8%5.1%1.1%2.3%4.0%80.3%1.2%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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