SunTrust Bank Mortgage Complaint

FHA mortgage Loan servicing, payments, escrow account

SunTrust Bank Mortgage department,

FHA mortgage Loan servicing, payments, escrow account Florida

Suntrust Mortgage continues to charge me $ 20/month for a property inspection when the account is less than 45 days late. It has been disputed to no avail. This is on top of the late fees. I am also receiving mail from - - - - ( - ) claiming that they have been hired by Suntrust to Advise '' me of this debt. I have contacted Suntrust, by phone, and Suntrust claims that they have not hired -. I have sent a drop-dead letter by certified mail to -. They have continued to send me mail and - actually showed up at my house on Saturday, -/-/15 requesting my driver 's license to verify information.

SunTrust Bank customer in Florida
Apr 20, 2015

* Source: CFPB Complaint Database

SunTrust Bank response to complaint:
Closed with explanation

Consumer disputes how SunTrust Bank handled their complaint

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