TD Bank Bank Account Or Service Complaint

Checking account Deposits and withdrawals

TD Bank Bank account or service department,

Checking account Deposits and withdrawals

I have an checking account with TD Bank. There was a security breech at the - - and all information with regards to card numbers and pin numbers being stolen. They froze my account in I believe it was - and said in the letter explaining the problem that a new card would be sent to me and it never was. I have called several times trying to get my money out of the account but they always say that they cant help me because I cant tell them about any transactions I have had in the last 90 days. The only thing I can do is go into a TD Bank branch and prove who I am, meanwhile a frozen account is still being charged $4.00 a month for maintenance fee. I am a - running projects in - - and the TD Bank is only in the - states and -. They are basically stealing my money by refusing to give me my money back in a check sent to my house in -.

TD Bank customer in
Apr 19, 2015

* Source: CFPB Complaint Database

TD Bank response to complaint:
Closed with monetary relief

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Contact TD Bank

https://www.tdbank.com/
(856) 751-2739
1701 Marlton Pike E
Cherry Hill NJ
TD Bank
TD Bank

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