Encore Capital Group Debt Collection Complaint

Credit card False statements or representation attempted to collect wrong amount

Encore Capital Group Debt collection department,

Credit card False statements or representation Attempted to collect wrong amount New York

On -/-/15 I made a settlement agreement in the amount of $3300.00 with - - - -. I agreed to pay this debt once the settlement agreement was received in writing. I did not receive the settlement agreement until -/-/15 and on that same day i mailed a personal bank check in the amount of $3300.00. via certified - mail. Later on in the afternoon of -/-/15, I went to the ATM to withdraw money and it was then i learned that - and - - had placed a levy on my bank account and despite our settlement agreement 3 days prior. I also learned that after my account was levied they illegally withdraw $1300.00 from my bank account knowing the settlement check in the amount of $3300.00 was on route to them. Since this time, I have also received notice from my employer that - and - - served them with garnishment papers. Prior to the settlement agreement, my debt with selip and stylianou LLP was $4900.00. If you add the $1300.00 that they withdraw from my bank account + $3300.00. settlement check, the total that I paid out was $4900.00 which is $1300.00 more than the agreed upon settlement that I have in writing. I am requesting a refund of $1300.00

Encore Capital Group customer in New York
Apr 17, 2015

* Source: CFPB Complaint Database

Encore Capital Group response to complaint:
Closed with explanation

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Contact Encore Capital Group

https://www.encorecapital.com/
(877) 445-4581
[email protected]
P.O. Box 939069
San Diego CA 92193
Encore Capital Group
Encore Capital Group

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