Freedom Mortgage Mortgage Complaint

VA mortgage Settlement process and costs

Freedom Mortgage Mortgage department,

VA mortgage Settlement process and costs Florida

I had a mortgage loan with Freedom Mortgage ( - ) and serviced by - ( - ). The loan was a VA ARM. I refinanced the loan under the VA progrom with Freedom Mortgage to a VA fixed rate in early -/-/2014. When the loan was refinanced I had to make an escrow deposit for the new loan. - has failed to refund the remaining balance of $1300.00 I had in escrow on the old loan. I contacted - companies and have been given the run around with - stating Freedom Mortgage told them to apply the money and Freedom saying there was no information. I am not aware of authorizing either company to do anything with my escrow funds.

Freedom Mortgage customer in Florida
Apr 14, 2015

* Source: CFPB Complaint Database

Freedom Mortgage response to complaint:
Closed with explanation

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