Encore Capital Group Debt Collection Complaint

Credit card Disclosure verification of debt right to dispute notice not received

Encore Capital Group Debt collection department,

Credit card Disclosure verification of debt Right to dispute notice not received California

Asset Acceptance LLC has failed to validate a debt that they say I owe them. They have never responded to any of my requests. I have never done business with Asset Acceptance. I have asked to see a contract that requires me to do business with them and they ignore me.

Encore Capital Group customer in California
Apr 10, 2015

* Source: CFPB Complaint Database

Encore Capital Group response to complaint:
Closed with explanation

Created with Highcharts 4.2.3Encore Capital GroupComplaint HistoryComplaints7/20138/20139/201310/201311/201312/20131/20142/20143/20144/20145/20146/20147/20148/20149/201410/201411/201412/20141/20152/20153/20154/20155/20156/20157/20158/20159/201510/201511/201512/20155/2016020406080Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Encore Capital GroupDisclosure verification of debt76.2%0.4%22.8%0.5%0.2%Closed with explanationClosed with monetary reliefClosed with non-monetary reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageDisclosure verification of debt4.9%76.1%1.4%15.4%0.7%1.5%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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Contact Encore Capital Group

https://www.encorecapital.com/
(877) 445-4581
investor.relations@encorecapital.com
P.O. Box 939069
San Diego CA 92193
Encore Capital Group
Encore Capital Group

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