Bank of America Credit Card Complaint

Advertising and marketing

Bank of America Credit card department,

Advertising and marketing New York

I have a Bank of America - - Credit card ... .they had a 5 % cash back promotion which I registered for for purchases made thru - -, 2014. The ad said 5 % cash back on purchases made at qualifying book, toy, electronics, sporting goods and department stores. I made a purchase at - - - -a dep't store in -/-/2014. I have not received the rebate ... I called the bank 's credit card 's phone # and the agent told me that the reason was that - - - is n't on their qualifying list ... it is considered a high-end '' retailer unlike stores like - - or - -. I believe that this is false advertising ... had I known that this was an unqualifying store, I would have used - of my mileage cards instead! The purchase was for some $110.00 so the cash back would have been about $5.00 ... but that is n't the point ... .this bank to me, has falsely advertised it 's promotion!!!

Bank of America customer in New York
Apr 06, 2015

* Source: CFPB Complaint Database

Bank of America response to complaint:
Closed with monetary relief

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Contact Bank of America

https://www.bankofamerica.com/
(704) 386-5681
100 N Tryon St Ste 220
Charlotte NC 28202
Bank of America
Bank of America

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