Capital One Debt Collection Complaint

Credit card Communication tactics frequent or repeated calls

Capital One Debt collection department,

Credit card Communication tactics Frequent or repeated calls Texas

- rewards card transferred to Capital One. Have not received new card or account number not able to pay account balance under old login and not able to pay on new account without knowing account/card number. Have been called repeatedly, - times per day, and outside of normal business hours.

Capital One customer in Texas
Apr 03, 2015

* Source: CFPB Complaint Database

Capital One response to complaint:
Closed with monetary relief

Created with Highcharts 4.2.3Capital OneCommunication tacticsSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageCommunication tacticsSource: Consumer Financial Protection Bureau

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Contact Capital One

http://www.capitalone.com/
(703) 720-1000
richard.fairbank@capitalone.com
1680 Capital One Dr
McLean VA 22102
Capital One
Capital One

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