GE Capital Retail Credit Card Complaint

Other

GE Capital Retail Credit card department,

Tennessee

My complaint is against GE Capital Care Credit. I received a loan through them for - - - in - of -. The office finance person of - 's - - offered this line of credit so that I could have the procedure done. Nothing was really explained at that time so I signed the document and was ready to go with the $3000.00 credit and a promotional period of 3 years. I had also used it to pay for a - for my daughter in - of - for $300.00 in which I was told over the phone the promotional period would be 2 years. I turns out that the second loan promo period was only for 1 year. I do all of my transactions online and have never looked at any of the statements they have sent me until they charged me the - very large interest charge of $940.00. The online version does not really keep a history of payments like it says it does and I was sure I had covered the - loan by this time ( -/-/- where as I had already paid them $3.00 on -/-/- ). Over the phone they had told


I am a day late or the payment date they charged me anywhere from $25.00 to $37.00. I was told by the person at - 's - - that they had a 10 day grace period which obviously they do not. I also saw that they had been charging some type or interest charges of different amounts from time to time. They also charged some other fees and I have no clue what they are or why they charged the interest or the other fees. I did some research and found that your organization file a class action law suit on them. I read it and also found that I met all of the criteria for this suit but was never notified about it. They started calling me non-stop until they turned it over to another company that called non-stop after I told them to not call me. Now there is someone calling my phone threatening to issue a subpoena for me to be in court. This person has never shown up and I 'm not sure where I stand in all of this. On top of all this, they ran another credit report, that I did not authorized, on me in an attempt to lower the line of credit available, not that I will ever use this again. Please help me, I have already paid these people $350000.00.

GE Capital Retail customer in Tennessee
Apr 03, 2015

* Source: CFPB Complaint Database

GE Capital Retail response to complaint:
Closed with monetary relief

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Contact GE Capital Retail

https://www.synchronyfinancial.com/
866-419-4096
950 Forrer Blvd 
Kettering, OH 45420
GE Capital Retail
GE Capital Retail

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