JPMorgan Chase Bank Account Or Service Complaint

Checking account Using a debit or ATM card

JPMorgan Chase Bank account or service department,

Checking account Using a debit or ATM card Colorado

My social security is paid directly into my checking account at Chase on the - Wednesday of every month. My balance is normally very low in the 5 to 10 or so days prior to that deposit. I acccordingly have to regularly monitor transactions into and out of the account to ensure that I do not go into an overdraft position and thereby incur overdraft charges ( $34.00 per ). Today I went to - to ensure that, under a menu item called Chase Debit Card Coverage, I had chosen the no-do-not-pay-debit-card-transactions-when-there-is-not-enough-money-in-my-account '' option. Here, without the graphics, is what appears on the screen when - is attempting to select that option : ****************REQUIRED Chase Debit Card Coverage InformationPlease click and read the Important Information including legal disclosures and consider printing a copy for your records. Have you read the Important Information including legal disclosures about Chase Debit Card Coverage service? Yes, I have. No, I have not. Select


No '' if you do not want Chase to approve and pay your everyday debit card transactions when you do n't have enough money in your account. Since everyday debit card transactions will be declined when there is not enough money available, you wo n't be charged an Insufficient Funds Fee for everyday debit card transactions. If you do n't choose an option when you open your account, No '' is automatically selected for you. ***************Note that the term everday debit card transactions '' is not defined anywhere - not even in the Important Information including legal disclosures '' that, in order to proceed, - must confirm having read. [ But note also that - can click the 'yes ' button, and proceed, without having taken even a glimpse of said fine print. ] Fortunately, I called my local Chase branch to get clarification - only to find that the term 'everyday debit card transactions ' does not include RECURRING debit card transactions. It 's conceivable that Chase 's other account holders are sufficiently cunning and sophisticated to be aware of what I had to ferret out myself, but I 'd wager that this is n't the case.

JPMorgan Chase customer in Colorado
Apr 02, 2015

* Source: CFPB Complaint Database

JPMorgan Chase response to complaint:
Closed with explanation

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Contact JPMorgan Chase

http://www.jpmorganchase.com/
(212) 270-6000
[email protected]
270 Park Ave Fl 12
New York NY 10017
JPMorgan Chase
JPMorgan Chase

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