SunTrust Bank Bank Account Or Service Complaint

Checking account Making/receiving payments, sending money

SunTrust Bank Bank account or service department,

Checking account Making/receiving payments, sending money Georgia

I filed a fraud complaint after discovering that my daughter had been skimming money out of my bank accounts,-. The bank, Suntrust, after issuing new debit cards, said I was good to go. They had also promissed to return any fees incured. After returning 72 $ of - $.00 They closed my accounts, without informing me. I am a - veteran living on social security. - is delivered on the - of each monty.The provisional credits were finalizes. It will take me a month to get it back. They are denying me the money that is left in my accountssaying I have to wait 14 business days to get it back. I have no food. My daughter and grandaughter are dependant on me and I dont have enough for her diapers. They also are not returning the other 72 $ of fees - - - -, - - - - Ga -. Suntrust account # - will be needing food bank help by the weekend.

SunTrust Bank customer in Georgia
Mar 31, 2015

* Source: CFPB Complaint Database

SunTrust Bank response to complaint:
Closed with monetary relief

Created with Highcharts 4.2.3SunTrust BankComplaint HistoryComplaints3/20124/20125/20126/20127/20128/20129/201210/201211/201212/20121/20132/20133/20134/20135/20136/20138/20139/201310/201312/20131/20142/20143/20144/20145/20147/20148/20149/201410/201411/20141/20153/20154/20155/20157/20158/20159/201511/20151/201602468Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3SunTrust BankMaking/receiving payments, sending money55.7%25.5%6.6%3.8%7.5%0.9%Closed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageMaking/receiving payments, sending money2.6%67.1%18.3%5.3%1.9%3.8%1.0%0.1%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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