Higher Education Student Assistance Authority (HESAA) Student Loan Complaint

Higher Education Student Assistance Authority (HESAA) Student loan department,

Non-federal student loan Dealing with my lender or servicer New Jersey

-/-/-, I filed a complaint against the NJ Higher Education Assistance Authority with the CFBP for the failure of their collection firm The Law Office Of - - '' to supply me with any type of receipt of payment. I also believed at the time, that the amount being reported to the credit agencies was incorrect, due to the fact that it differed from the amount being paid to the firm each month. The State looked into it. and wrote out a sufficient response that detailed the current amount owed, as well as receipts of payment which were satisfactory. However today I logged onto my credit report, and see that The NJ Office of Student Affairs '' when conducting the report, incorrectly initiated a


Soft Pull '' as they did not advise me or ask for my permission to run the Hard Pull '', which I would not have given them permission to do. The Hard Pull '' was conducted on -/-/-. With the Credit Reporting Bureau - '' and according to the report will not be removed from my record until -/-/-. This Hard Pull '' was conducted illegally, and thoughtlessly in regards to the impact it would have on my credit score. I demand that the pull be removed immediately from my record by the The NJ Office of Student Affairs '' and that an apology be written for causing my score to drop.