Barclays Money Transfers Complaint

Barclays Money transfers department,

Domestic (US) money transfer Other transaction issues New York

I added Barclay 's Bank as an external account to my - Checking Account. I set-up a transfer on - to be delivered on - of $1000.00 from - to Barclays. On - I called - because I realized Barclays would reject the transfer. The person I spoke to attempted to REVERSE the transfer and somehow deleted Barclays as a transfer option on my - account. On - it appears the $1000.00 transfer was rejected and returned to - AS E-PECTED. However on - a transfer was made of $1000.00 - it appears - was trying to pull $1000.00 from my Barclays account. This $1000.00 is missing. I have been working with Barclays and - since - and both keep pointing fingers at the other and claiming it is not THEIR problem. I went into a - branch, hoping to get some help, but basically the person I spoke with called the - # and after wasting a lot of time, received the same response I received from - 's - # - which is we do n't know what you are talking about we do n't see the transaction. I 've asked Barclays for reference numbers but they keep giving me - ach tracking number - which coincides with the ACH transaction number - has used to account for the REJECTION of the funds but Barclays claims that is the only tracking number they have. The ACH number Barclays refers to is supposed to be for the TRANSFER but - calls it a return and Barclays says they have no record for the RETURN/REJECTION of funds - just this transfer ACH - which again - calls the rejection number. However my account at Barclays is missing $1000.00 and in almost a months time neither bank seems to care or take any responsibility for this error.