PNC Bank Bank Account Or Service Complaint

Checking account Account opening, closing, or management

PNC Bank Bank account or service department,

Checking account Account opening, closing, or management New York

I opened a new checking account [ - ] with PNC Bank [ - branch at - - ] in - 2014 after I was offered a bonus promotion of $300.00 for doing direct deposits totaling $5000.00 and a bill pay. I complied with the Direct Deposit Requirements [ - direct deposits of $2500.00 on - for a total of $5000.00 and a - - Bill pay on - ]. However, I never received the bonus. I contacted the bank - after the - day period that I was told it would take them to deposit the promotion bonus, but they refused to comply with their offer.

PNC Bank customer in New York
Mar 26, 2015

* Source: CFPB Complaint Database

PNC Bank response to complaint:
Closed with explanation

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