NetSpend Corporation, a TSYS Company Bank Account Or Service Complaint

Other bank product/service Deposits and withdrawals

NetSpend Corporation, a TSYS Company Bank account or service department,

Other bank product/service Deposits and withdrawals Georgia

I filed my income taxes to turbo tax .I was supposed to have my refund direct deposited onto a prepaid debit card from net spend. I never received it and I called NetSpend they cancel my acardand I have not been able to receive my refund .they said they sent my refund back the IRS but I have information that it 's in an account At - bank. I have a letter of reserch stating wher my funds was deposited. i just dont know how to attach the documment in this complaint.

NetSpend Corporation, a TSYS Company customer in Georgia
Mar 26, 2015

* Source: CFPB Complaint Database

NetSpend Corporation, a TSYS Company response to complaint:
Closed with explanation

Created with Highcharts 4.2.3NetSpend Corporation, a TSYS CompanyComplaint HistoryComplaints10/201411/20142/20153/20156/20158/20159/201510/201512/20152/20163/20167/20169/201600.511.522.5Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3NetSpend Corporation, a TSYS CompanyDeposits and withdrawals5.6%77.8%16.7%ClosedClosed with explanationClosed with monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageDeposits and withdrawals3.2%64.9%20.9%4.5%1.8%3.6%1.0%0.0%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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