Ditech Financial LLC Mortgage Complaint

Ditech Financial LLC Mortgage department,

Conventional fixed mortgage Application, originator, mortgage broker Michigan

Greentree servicing is my current servicer. They told me on - that my address was corrected and would be uploaded to the - web site on -. I applied for my refi in - and we are still waiting for Greentree to do what they said they would do. They were pointing the finger at -, so I asked them to send me something in writing saying they did their part on -. I just received the mailing today and nothing says their job was done on - as they repeatedly told me on the phone. The person I spoke with is - and I think her extension is -. This company is incompetent in keeping their word. I put in writing to them through email both on - and again on - and they never sent me any thing in writing saying their job is complete, they kept saying it over the phone and I asked for it to be sent in writing and now that I have the mailing there is nothing that says they completed the address. I am now on the phone with them and talking to - out of -, she was no help, interrupted and incompetent. I asked why it is so easy for them to cash my checks and not so easy for them to correct an address as promised. Please help. I have heard bad things about this company and need to get away from them immediately.