BB&T Financial Bank Account Or Service Complaint

BB&T Financial Bank account or service department,

Checking account Using a debit or ATM card Virginia

My daughters account keeps on getting charged an overdraft fee on her account. They claim when Internet transaction is made it is not debit the day of the transaction. They also state that the merchant has up to - days to submit there debit to get paid. The bank never puts a hold on the transaction and subsequently charges an overdraft fee. They also say that they ca n't tell me who the Internet transaction is from until it is completed. When I complained that - was unauthorized to debit the account they took there time to investigate RIDICULOUS.