Capital One Debt Collection Complaint

Credit card Communication tactics frequent or repeated calls

Capital One Debt collection department,

Credit card Communication tactics Frequent or repeated calls Missouri

I got a phone call a week ago from number ( -MO, USA which was Kohls asking me to pay for my debt that I owed to them, which is $200.00. I told them at the time that I could not afford to pay the bill. They asked me if I could make payments, and I told them no. ( side note I am currently waiting for my tax return and that was to exactly 1 week ago today. ) This past weekend I started to receive repetitive from phone calls from ( - ) - starting on Saturday. ( Sidenote : this is not the - time I have gotten my multiple phone calls in - day from a unknown number ; please see attached images of my phone log. ) I received - phone calls on Saturday from - - to - -. I received - on Sunday from the hours of - - to - -. Today Monday, - - I received - phone calls between the hours of - - and - -. I have already told them in the month of - that I am unable to make a payment to them, yet I still have been receiving phone calls from them. I understand that I 'm not answering my phone but I work - so I m not going to stress myself or talk on the phone at work. Every phone call that goes to voicemail is just dead air it is really getting on my nerves. Over the past month from - - to today I have received a total of - phone calls from - different numbers. The other number is - - - -. It is unbelievable how many times they have called in less than a month. - was just as bad in -. - phone calls. I never answered their phone call. I ca n't make them any sort of promises right now. But the phone calls from them came from numbers - - - - and - - - -. They stopped calling on - -.

Capital One customer in Missouri
Mar 23, 2015

* Source: CFPB Complaint Database

Capital One response to complaint:
Closed with explanation

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Contact Capital One

http://www.capitalone.com/
(703) 720-1000
[email protected]
1680 Capital One Dr
McLean VA 22102
Capital One
Capital One

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