Rushmore Loan Management Services LLC Mortgage Complaint

Conventional fixed mortgage Credit decision / Underwriting

Rushmore Loan Management Services LLC Mortgage department,

Conventional fixed mortgage Credit decision / Underwriting California

- was submitted -/-/-. At the time I submitted this complaint, I had dealt with Rushmore Mortgage directly endeavoring to get them to stop the continuous daily calls I was receiving trying to collect on a mortgage for which I was not responsible due to bankruptcy. They denied having knowledge of the bankruptcy, even though I had spoken with them about it repeatedly and had written them repeatedly referencing the bankruptcy requesting them to cease the pursuit, they continued to do so. When they were unable to trick me into paying, force me into paying in retaliation they placed reported to my credit bureaus a past due mortgage amount that had been discharged in Federal Court. On -/-/- Rushmore responded the referenced complaint indicating that they would remove the reporting from my bureau, yet it is still there now in -/-/-. I would like them to remove it immediately and send me a letter indicating that it should not have been there in the first place and they are going to remove it from all my bureaus. Rushmore, when speaking to me, represented themselves as the new note holder, but when CFPB was involved, they identified themselves as the servicing agency for - - -. This credit bullying and racial discrimination practices is damaging to anyone who is exposed to these tactics and this needs to stop. Them denying their intent and then walking away with no penalties of any kind is one of the reasons it continues. Please assist me in procuring the resolution once and for all.

Rushmore Loan Management Services LLC customer in California
Mar 19, 2015

* Source: CFPB Complaint Database

Rushmore Loan Management Services LLC response to complaint:
Closed with explanation

Consumer disputes how Rushmore Loan Management Services LLC handled their complaint

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