Grant Mercantile Agency consumers have reported over 23 official complaints. Out of the 23 consumer complaints against Grant Mercantile Agency, 26% were disputed by the consumer (i.e. the consumer was not happy with how Grant Mercantile Agency responded to their complaint) and 96% were processed in a timely manner. 9% of consumer complaints against Grant Mercantile Agency resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
| Issue | Complaints | Disputed |
|---|---|---|
| Cont'd attempts collect debt not owed | 11 | 27% |
| Disclosure verification of debt | 6 | 17% |
| False statements or representation | 3 | 67% |
| Communication tactics | 2 | 0% |
| Improper contact or sharing of info | 1 | 0% |
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Stop CallsGrant Mercantile Agency Debt collection disclosure verification of debt not given enough info to verify debt October 26, 2015 - I called Grant Mercantile Agency debt collector to verify company since I never received a bill for this amount from - - -. I have received and paid other bills that have come in the mail from - - -. When I asked for the company license number I was put on hold and then told I was n't allowed to have that information. ... |
Grant Mercantile Agency Debt collection cont'd attempts collect debt not owed debt was paid June 21, 2015 - I had old water bill accounts from city - ca water department.bac in 2010 I work out I payment plan with bill from the billing department.i paid all old accounts off .and I got a letter from grant mercantile collection agency.telling me I still owed those bills I paid to city -.i told them I have paid these accounts off.and im infect in good standings with them .I also ask they confirm this info with bill give them his info.since then all I keep getting is old bill information I also dispute.it with credt companys.the information they recvied from grant mercantile is wrong and aginst the... |