Review and analysis of over 15 complaints against Navy FCU
Navy FCU consumers have reported over 15 official complaints related to Improper contact or sharing of info. Out of the 15 consumer complaints against Navy FCU, 13% were disputed by the consumer (i.e. the consumer was not happy with how Navy FCU responded to their complaint) and 100% were processed in a timely manner. 0% of consumer complaints against Navy FCU resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 7% resulted in non-monetary compensation.
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Navy FCU Debt collection improper contact or sharing of info talked to a third party about my debt December 17, 2015 - I was contacted by Navy Federal Credit Union regarding my brother - - because he has a debt with them. The Navy Federal Credit Union employee identified themselves and then asked if I could pass a message onto my brother - -. I told them no, and that I was not - - so they should contact him about this issue. She restated that she just wanted me to pass on a message to him, and I again politely told her no and that they can try to contact him directly. I then called Navy Federal Credit Union 's main extension and asked to be transferred to their collections department. I wan... |