Review and analysis of over 14 complaints against Regions Financial Corporation
Regions Financial Corporation consumers have reported over 14 official complaints related to Using a debit or ATM card. Out of the 14 consumer complaints against Regions Financial Corporation, 21% were disputed by the consumer (i.e. the consumer was not happy with how Regions Financial Corporation responded to their complaint) and 100% were processed in a timely manner. 14% of consumer complaints against Regions Financial Corporation resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 14% resulted in non-monetary compensation.
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Regions Financial Corporation Bank account or service using a debit or atm card February 17, 2017 - I attempted to make a withdraw from a Regions ATM in the amount of $280.00 from an - - - card. I use this ATM several times a month in varying amounts without issue. Today I received an error message after submitting my withdrawal and I was not given the cash requested or a receipt. My - account was debited for $280.00 to include the fee charged. After contacting Regions about this issue, I was told they have no record of the transaction and would not be able to assist me whatsoever. Their ATMs error is costing me considerable financial strain. I needed this money to pay my c... |
Regions Financial Corporation Bank account or service using a debit or atm card January 30, 2017 - I was cashing a personal check from my nephew in his Regions bank. The bank officer called my nephew to verify ( unusual ) and had to wait 20 minutes for him to respond. The bank officer then took me to the teller at which time after giving them my license and being finger printed and signing check, they stated there is a $20.00 fee to cash a check at their bank. The could not produce the fee structure nor could they produce a receipt showing where the $20.00 fee was deducted. I believe they are stealing from unsuspecting people. I want the $20.00 " fee '' returned.... |
Regions Financial Corporation Bank account or service using a debit or atm card January 3, 2017 - Over the -/-/- holiday, my Regions - Debit card was hacked and over $1000.00 of unauthorized purchases were made using the card. Of course, the bank was closed for 3 days during the holiday and would not allow a dispute be filed until the charges " posted ''. Did you know, Regions does not immediately put the money back into your account, pending an investigation like every other bank in this country does. There is a - waiting period and they do n't make exceptions. Did you know they do not issue temporary bank cards ( bank personnel told me they are not that technically savvy! ) ... |
Regions Financial Corporation Bank account or service using a debit or atm card December 28, 2016 - After my Fathers death mid -, my mother and I tried to regain control of an account managed by him for which my mother and me are currently co-owners. My parents are international customers living in -, I live in -. For that account a card was existing but the ATM pin was unknown and no cheques were existing. It was nearly impossible to contact the bank throughout several months as a key number ( social security number ) is needed to make the phonecall and all known personal contacts at the bank branch were not responding to emails/phonecalls. We managed to get through on - - ... |
Regions Financial Corporation Bank account or service using a debit or atm card November 23, 2016 - I have on - occasions disputed charges from my Regions Bank debit card linked to my Regions Bank Checking and Savings account, which were made that were the result of fraud. In -, my debit card was lost and charges were made at - - for over $300.00 dollars, from - - for over $20.00 dollars, and an ATM withdrawal debit for over $500.00 was made. I immediately contacted Regions via telephone and was told that until the charges actually posted, nothing could be done other than to cancel the debit card and re-isssue another -. After the fraudulent charges posted, I went ... |
Regions Financial Corporation Bank account or service using a debit or atm card November 4, 2016 - it is impossible to contact my credit card. They provided an international phone number after I placed a claim here : it 's a fact, but that automatic voice service requires a social security number/ tax ID number/ telephone pin number. As a - non resident -, I do n't have a Social Security nr. I was never ever informed by the bank any telephone pin, I just have the regular pin that I use. I 'm trying to buy a wheel for my car, and it 's just impossible because I ca n't access Regions Bank Visa and they have n't authorized the purchase.... |
Regions Financial Corporation Bank account or service using a debit or atm card October 3, 2016 - On - I made a overnite deposit due to the ATM at the - GA location being down. On - I called - to find out why it did not post. I talked to - who refunded the NSF and put a total block on card for overdrafts. He said that if no funds are in the account no transactions will go through. - at - location - who said that they do n't make deposits from the overnite deposit box on weekends. ON -, charges from - as a trial period ended went through. On - I talked to - at the call center who said that a partial block was on and any recurring charges will post to avoi... |
Regions Financial Corporation Bank account or service using a debit or atm card August 15, 2016 - I currently work for an -. Months ago my card was hacked and it took almost two months for regions to rectify the situation. They sent me letters that miscalculated the costs which led me to believe they had not returned all the funds. In fact they had but their " specialist '' did not do his math calculation correctly. Thats right, an employee of a bank did n't add correctly. It gets worse. Now, as they send me a new card they stated in their letter that the pin of the card would stay the same. That did not happen. I tried to access my account with the new ATM card and it was denied. I... |
Regions Financial Corporation Bank account or service using a debit or atm card July 26, 2016 - I am not able to make any kind of contact with my - - card of Regions Bank because I do n't reside in the - any more and Regions Bank DO NOT provide any phone number that I can call from -, the country I am resident now. Regarding internet, I do n't have a Social Security number, as I am -. I JUST NEED A PHONE NUMBER THAT IS NOT -! I can pay for the call. I need to question one debit and activate the new card, as the old one expires -, but there is no way to contact them : ALL REGIONS informed phones are -. In the past It was possible to call my Regions Bank branch, but... |
Regions Financial Corporation Bank account or service using a debit or atm card May 9, 2016 - When I opened an account with Regions Bank the put me in an " opt In '' status without asking me. Opt in means that the keep paying your debit charges even though you have no overdraft protection. As with a normal debit card it will refuse the charge if there re insufficient funds, they call this " opt out '' which should be the default like all debit cards. Now I have accumulated - in NSF charges. They did not give me a choice as to " opt in '' or " opt out ''. why would anyone chose to pay a - overdraft fee for a - debt charge. They are a rip off. ... |
Regions Financial Corporation Bank account or service using a debit or atm card May 2, 2016 - On -/-/- at a - ATM a withdrawal transaction for the amount of $200.00 took place without my authorization. A police report was filed at the police department located at - - - - - FLORIDA - in which I was given a case number : -. The police report was presented to Regions Bank to initiate an investigation in which it was concluded that the transaction was normal, that my card was used with my pin, which is FALSE. I then proceeded to the bank and was told that I should initiate my own investigation, which is very frustrating because if I do not show evidence of ... |
Regions Financial Corporation Bank account or service using a debit or atm card March 6, 2016 - I have been disputing fraud charges with both Regions Bank and - since I found out about the charges on Saturday, - -, - and Regions Bank has denied replacing my funds because the initial charge took place on - -, -. The dates of the charges range from - -, - to - -, -. The dispute forms for the charges were received on Monday, - -, - and faxed back to Regions on -/-/- with additional dispute forms that had to be faxed to me and completed as well. I faxed exactly - pages on Tuesday, - -. According to Regions ( the dispute response l... |
Regions Financial Corporation Bank account or service using a debit or atm card March 1, 2016 - I have a checking account with regions bank and a unauthorised person took $800.00 out of my account with out my permission. I still have my debit card in my possession and I never give anyone my info so I do n't know how this person took money out of my account. Both withdraws was taken out at a atm. I noticed the next day and immediately called my bank and filed a fraud report along with a claim. I called the bank a week later learning that they denied my claim because the transaction happened in the same state and because they knew my pin. I told them I still have my debit and can prove I... |
Regions Financial Corporation Bank account or service using a debit or atm card January 28, 2016 - I am writing in regards to my Regions bank account. When you call the automated system to verify that checks have cleared my account, the system says that the check has cleared and then the funds are taking out the account. Several days later the money goes back into the account and the check is returned. But the automated system says it 's paid. I also filed for a loan on - different occasions and the never received a denial letter from the bank. The first time I went in I applied for a loan, no letter. Go back a second time and apply with a co signor with a - credit score. I then recei... |