Review and analysis of over 6 complaints against UMB Bank
UMB Bank consumers have reported over 6 official complaints related to Using a debit or ATM card. Out of the 6 consumer complaints against UMB Bank, 0% were disputed by the consumer (i.e. the consumer was not happy with how UMB Bank responded to their complaint) and 100% were processed in a timely manner. 33% of consumer complaints against UMB Bank resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 17% resulted in non-monetary compensation.
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UMB Bank Bank account or service using a debit or atm card August 30, 2016 - On or around -/-/-, I found out after our account was negative $5000.00 that my daughter was a victim of a scam / fraud. She was offered what she thought was a job by a friend of hers she trusted, and who claimed to also have this job promoting a clothing company in - IL using social media. She was to post about the clothing line / products via - - " - '', which she did. She received payment totaling around $8400.00, deposited into our custodial account in which both our names were listed. The individual she was dealing with called to inform her she had to pay a - % " mark... |
UMB Bank Bank account or service using a debit or atm card March 23, 2016 - On - -, I attempted to deposit a check ( for $500.00 ) at my bank 's ATM. The ATM would not allow me to deposit it so I left without completing a transaction. A few minutes later I received a text saying that $100.00 had been withdrawn from my checking account. I called the bank within 2 hours of receiving the text to let them know that I did not make that withdrawal. The bank employee assured me that they would review the video of the ATM and as long as I was n't the person who took out the money, they would refund the money to me. On - -, they sent me a letter saying that no ... |