Review and analysis of over 175 complaints against Wells Fargo
Wells Fargo consumers have reported over 175 official complaints related to Closing/Cancelling account. Out of the 175 consumer complaints against Wells Fargo, 22% were disputed by the consumer (i.e. the consumer was not happy with how Wells Fargo responded to their complaint) and 97% were processed in a timely manner. 11% of consumer complaints against Wells Fargo resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 7% resulted in non-monetary compensation.
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Wells Fargo Credit card closing/cancelling account February 8, 2016 - I applied online at wellsfargo.com for a secured credit card with Wells Fargo on -/-/-2016. After the application was complete, I received a screen that said my application was pending because Wells Fargo needed more time to gather more information. I did not receive any further correspondence from Wells Fargo about the application nor did I receive a phone call or any message from my Wells Fargo account about the application. On - -, 2016 I checked my account in the morning and found that $300.00 was taken out of my bank account for the secured credit card that was approved with ... |
Wells Fargo Credit card closing/cancelling account November 18, 2015 - I was the victim of an internet scam. Someone defrauded me out of a large sum of money. My Dillards credit card account was not in dispute. Wells Fargo shut the account down anyway. I did not request that the account be closed. ... |
Wells Fargo Credit card closing/cancelling account November 16, 2015 - I had a credit card with Wells Fargo. I previously owed - $ on it. I paid that off a few months ago. I thought I had paid off the entire debt but apparently owed - $ in interest. This was not showing up in my online accounts as being still owed. Eventually I got a letter from Wells Fargo saying they were closing my credit card account and sending the - $ which was now - $ to credit reporting agencies. I have had about - $ in my Wells Fargo checking account the whole time. I called Wells Fargo because my credit card account is still showing - balance. The lady I spoke with sai... |
Wells Fargo Credit card closing/cancelling account November 4, 2015 - My name is - - and I 'm contacting you for third time, this time with updated information. Wells Fargo/ Dillards card services responded to my complaint. The sent me out a letter which will be attached in this filing. I disagree with them not reopening my account for non-payment when the just got a check from the credit protection for -. When initially before the account was closed they were challenging me saying that they did no offer credit protection on their cards but come to find out they did. The last physically payment I made from my personal funds on this account was in -, ... |
Wells Fargo Credit card closing/cancelling account September 9, 2015 - Disputed last paid -, on ( - ) credit bureaus, company came back with - as there date. - C/R -shows - late payment -, account listed as open credit. ... |
Wells Fargo Credit card closing/cancelling account July 24, 2015 - I have had cash on demand account with Wells for the past 7 years. While I may have been late on a payment or - about 5 years ago, I have diligently paid the balance and interest every time I have used the card. Two months ago I received a letter stating that my annual fee would be assessed in the month of -, and since that time I have logged onto my account weekly to look for the assessment and pay my bill. Instead, I received a very curt letter in the mail stating that I had not used the account in - or more months and effective immediately my account is closed. I called Wells custo... |
Wells Fargo Credit card closing/cancelling account July 21, 2015 - I had a secured credit card account with Wells Fargo - - - - -. I went to close my account on -/-/2015 because of personal- -. When asked why I was closing my account. I replied I disagree with your - advertisements on TV. I find it offensive to me and my family. I do n't care if you are - but I do not want it shoved in my face every day and expect my to accept it. They refused to close my account and return my money at first. I told them that was a violation of Federal Banking regulation. Then they stated they would close it but would take - days to make su... |
Wells Fargo Credit card closing/cancelling account July 8, 2015 - I opened up a private label credit card with Wells Fargo Bank for the -. This account had a $1400.00. credit limit and was opened in - 2013. Purchases were made on the card in - and - 2013. All payments were made on time, and the account was paid in full. I went to use the account in the last week and discovered that it was closed unilaterally by Well Fargo. This was without any prior notice, or without any negative action on my part. When I called them up, they told me that the account was closed due to - months inactivity. 'I was informed that if I wanted to, I could re-appl... |
Wells Fargo Credit card closing/cancelling account June 22, 2015 - Wells Fargo Credit Card division overcharged me by $500.00 in -. It was a --payment '', even though I only did the online payment process -. I called immediately to have them remove the - payment, and they claimed they could n't. Well, they claimed they could, if only they could see the - payment ( which I could see! ), and the other half their staff could see the --payment but did n't have the authority to remove it. They told me to call back in an hour ( at midnight ) and maybe things would be different. I called back the next day, and they said I had to wait until the c... |
Wells Fargo Credit card closing/cancelling account June 21, 2015 - On - -, 2015 I made a payment of $130.00 through the automated system for my Dillard 's American Express credit card. The system prompted me asking would I like to use the current checking account information on file ending in, - - - -, used for the last payment. I stated yes, and the system asked me to hold while it processed the payment. I received a confirmation number afterward. In -, 2015 I received a notification stating due to nonpayment my account had been closed. Unbeknownst to me I had not be contacted before this letter. I immediately called Dillard 's, they t... |
Wells Fargo Credit card closing/cancelling account June 15, 2015 - I have a secured credit card with Wells Fargo. I was renting a car with -. I left my secured credit card as collateral there. When I paid with the car, however, I used my debit card. - accidentally charged - my credit and my debit card. They then reversed the charge on the credit card. Because this charge was over my limit, Wells Fargo closed the card and refused to reopen it even after - admitted fault and reversed the charge. This has negatively affected my credit even though I did not authorize this charge to be made.... |
Wells Fargo Credit card closing/cancelling account May 29, 2015 - I have a credit card from Wells Fargo- $800.00 limit. I transferred $1200.00 to it from my checking account-/-/2015 so as to use it for a transaction but the extra money was not showing after all. I called the bank -/-/2015 to transfer the $1200.00 back to my checking, I was told that the money will show in my checking account the next day ; I waited till the next day as was told but the money was n't in my checking account so I called again that day-/-/2015, I was told that they will take care of it. On Monday the following week-/-/2015, I went to a shop and my credit card wa... |
Wells Fargo Credit card closing/cancelling account May 14, 2015 - Approximately two years ago I opened up a secure credit card with Wells Fargo Bank for $1000.00. Over the course of this last year in 2014 I have experienced some financial hardships. However, at this time I am trying to repair my credit ; the - step was to deposit into the holders of my credit cards. I have - with - - and a secured card with Wells Fargo. The account with Wells Fargo is a secured - credit card ; I made a $1000.00 deposit 2 years ago. I was over the credit limit allowed for several months. On - - I made a payment into the Wells Fargo secured card for $... |
Wells Fargo Credit card closing/cancelling account May 10, 2015 - acct closed with - balance due and still showing under my - credits bureaus was also included under chapter - bankruptcy. please removed this acct. ... |
Wells Fargo Credit card closing/cancelling account May 2, 2015 - Wells Fargo refuses to close account. ... |