SunTrust Banks, Inc. Fees Complaints

Review and analysis of over 1 complaints against SunTrust Banks, Inc.

SunTrust Banks, Inc. consumers have reported over 1 official complaints related to Fees. Out of the 1 consumer complaints against SunTrust Banks, Inc., 0% were disputed by the consumer (i.e. the consumer was not happy with how SunTrust Banks, Inc. responded to their complaint) and 100% were processed in a timely manner. 0% of consumer complaints against SunTrust Banks, Inc. resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.

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New Fees Consumer Complaints


SunTrust Banks, Inc. Prepaid card fees

December 28, 2016 - I possess a Sun Trust Visa Prepaid Gift Card in the amount of $120.00. I have never activated or used this card. The Card does not expire until -2019. I should have a balance of $120.00 on the card as it has never been activated or used by myself. However, SunTrust Bank has taken $100.00 in fees for from the card before I have even used it. There is now a $25.00 balance on the card due to fees that were taken without my knowledge or authorization. I am very upset and perplexed and I feel that this is immoral, unethical and theft of services on behalf of SunTrust Visa. I never entere...

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