Review and analysis of over 221 complaints against GE Capital Retail
GE Capital Retail consumers have reported over 221 official complaints related to Account opening, closing, or management. Out of the 221 consumer complaints against GE Capital Retail, 22% were disputed by the consumer (i.e. the consumer was not happy with how GE Capital Retail responded to their complaint) and 100% were processed in a timely manner. 19% of consumer complaints against GE Capital Retail resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 11% resulted in non-monetary compensation.
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GE Capital Retail Bank account or service account opening, closing, or management July 6, 2015 - Friday, - -, - : - - - - - - MA - -. - - - -- : Synchrony Financial, CARECREDIT/SYCHRONY BANK - - -, FL - : CARECREDIT/SYNCHRONY, Cardholder Name : - -, Account Number : - - - -, Total Interest Charged in 2015 : $840.00, Statement Closing Date - -, - -, hereby file a Bill Dispute. I am overtaken, to be aghast and outraged, that the Interest Charges are extremely excessive. Never have I been aware, or agreed to, the extent of Interest Charges imposed by the expiration of a Promotion Period. I am not ... |
GE Capital Retail Bank account or service account opening, closing, or management July 6, 2015 - Synchrony Bank, with offices in New Jersey, held onto my matured CD for - calendar days past the maturity ( -/-/15 ), even though I had notified them on -/-/15 that I wanted to cash out and have the funds sent by ACH transfer to my local bank, which they had on record. On the maturity date ( -/-/15 ), I again called to make sure that their back office '' was paying attention to this order. I was told at that time that the back office '' would not even begin to process the cash-out until the NE-T business day which was -/-/15. I called again on -/-/15 and was ... |
GE Capital Retail Bank account or service account opening, closing, or management June 24, 2015 - I bought a bed in - 2015 and used Synchronicity Bank to finance it. In - I had not received anything in the way of a statement from thebank, so I called the mattress store nd they gave me my accountnumber at Synchronicity. I called Synchronicity and gave them mynew address. They told me they would mail the statement to me. Weeks passed, and still nothing.I call the mattress store and the manthere said not to worry, that there is a grace period. As of yesterday, I still receive nothing. I made a not to callSychronicity. Today, coincidently, they call me and inform me I have alate payment.... |
GE Capital Retail Bank account or service account opening, closing, or management June 16, 2015 - Synchrony Bank the issurer of my Amazon Store Card has demonstrated unfair practices concerning my account. Example : credits and adjustments my be reflected in my account but latter placed back onto my account as a charge. My -/-/- statement is a fine example where 1. credits and adjustments were made purchases as well. 2. At closing I had $130.00 available and a balance of $1600.00. 3. Interest charge is $38.00. My new balance is $1600.00. At this time my credit limit is $1800.00. 4. At closing, my credit limit is reduced to $1700.00 and my available credits is -. No addi... |
GE Capital Retail Bank account or service account opening, closing, or management June 9, 2015 - I opened a 24 month CD on-line. On my - statement I noticed a deduction of $38.00 for Backup Withholding ''. I called the customer service number and after being on hold for - minutes I was told that backup withholding '' was deducted from an account when the social security number was n't available. They verified that mine was available, had always been available and that it was an error. They gave me a case # ( - ) and said I would be contacted in - hours. That was 10 days ago. I received an email telling me there was a message for me in the customer message center. The custo... |
GE Capital Retail Bank account or service account opening, closing, or management June 3, 2015 - Synchrony Bank charged my account a withholding fee of $19.00 because they said they did not receive my signature card in time. I actually sent - signature cards on - different occasions as soon as I received the requests from Synchrony. Their Customer Service rep. admitted that they moved their offices to -, GA during this period and that receipt of mail was delayed. They now tell me that my account will not be credited until the end of the calendar year per Federal Law. I feel that this was not my fault and that I should be immediately credited. ... |
GE Capital Retail Bank account or service account opening, closing, or management June 2, 2015 - My wife and I had a - - card which we have paid off and closed the account. Our payments to the card were via bank drafts, consequently, we unaware that a company had attached itself to our account and was charging monthly, based on our balance. The company is - - in Georgia. For two months, I have called the company and the have lied to us more than once. The owe us $1000.00. They have said that a check was mailed on -/-/-, -/-/-, -/-/- and -/-/-. None of these checks has ever reaches our mailbox. ... |
GE Capital Retail Bank account or service account opening, closing, or management May 20, 2015 - My interest rate with - - - card raised without my knowledge. I sent - a certified letter asking my interest charges back and they never responded. I can submit to you all of the paper work if you wish. I just got off the telephone with - now I was told that I was notified of the interest rate increase. This is not true. ... |
GE Capital Retail Bank account or service account opening, closing, or management May 18, 2015 - Since the government has now changed the rules regarding transfers of IRA 's from - financial institution to another in deference and accommodation to the banks, it has become much more cumbersome and time consuming to accomplish this task. It has taken two months to get $87000.00 from - - to Synchrony Bank. It was only my irate phone call to Synchrony this morning that the money was miraculously found ''. When we were allowed to pick up the check from - institution and deliver it to another, things always went smoothly. THE NEW SYSTEM IS NOT WORKING AND IS DESIGNED SO THE FINAN... |
GE Capital Retail Bank account or service account opening, closing, or management May 4, 2015 - Synchrony Bank has stolen $2000.00 from me!! The bank accepted and cashed my check - # - - in the amount of $2000.00 and then advised me that my account balance is $00.00! Details follow : - --I mailed my check # - in the amount of $2000.00 to - ( Synchrony Bank ) see Attachment A. - --TD Bank debited my account in the amount of $2000.00. See Attachment B. - - - ( Synchrony Bank ) acknowledges receipt of the $2000.00 and deposits the funds in -. See Attachment C. - - - ( Synchrony Bank ) that my account balance is now $2000.00. See ... |
GE Capital Retail Bank account or service account opening, closing, or management May 4, 2015 - There are banking irregularities at - Bank, the spawn of - which was fined for banking fraud issues. I experienced intolerable delays while trying to fund - - IRA 's for myself and wife.The money was being transferred in from - different sources and was to be placed in a money market CD accounts until funds were received. Customer service was horrendous. When the funds arrived, I was told they would remain in the money market accounts until I directed other wise. Because of the customer service issues, they were told - to leave it in - account status. The fact that they ha... |