ACE Cash Express Inc. Account Opening, Closing, Or Management Complaints

Review and analysis of over 2 complaints against ACE Cash Express Inc.

ACE Cash Express Inc. consumers have reported over 2 official complaints related to Account opening, closing, or management. Out of the 2 consumer complaints against ACE Cash Express Inc., 0% were disputed by the consumer (i.e. the consumer was not happy with how ACE Cash Express Inc. responded to their complaint) and 100% were processed in a timely manner. 0% of consumer complaints against ACE Cash Express Inc. resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.

Get Help

Get personal financial help today. Free tools, resources, and support you need.

Help Me

File a complaint

Submit a complaint with the Consumer Financial Protection Bureau today

File Complaint

Stop Phone Calls

Stop harassing phone calls, know your rights and what you can do to stop them

Stop Calls

New Account Opening, Closing, Or Management Consumer Complaints


ACE Cash Express Inc. Bank account or service account opening, closing, or management

July 23, 2016 - When I logged into my account with Ace Cash Express, I was surprised to find that I could not log back out. All of my personal information was there on the page including SS #, birthdate, check routing number and account number, my address and phone numbers. When I pushed the back button, it asked me to sign in again but no logout! None of their pages have a logout so I called them. I have been hacked in the past and worried that anyone could just pull up my page history. - then rudely said that I probably just need to look around for the button. This was ludicrous to me as it does n't exis...

Read more