Review and analysis of over 154 complaints against Comerica
Comerica consumers have reported over 154 official complaints related to Account opening, closing, or management. Out of the 154 consumer complaints against Comerica, 25% were disputed by the consumer (i.e. the consumer was not happy with how Comerica responded to their complaint) and 99% were processed in a timely manner. 18% of consumer complaints against Comerica resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 1% resulted in non-monetary compensation.
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Comerica Bank account or service account opening, closing, or management July 1, 2016 - This complaint is against US Direct Express. The website is constantly down and many people are constantly having trouble accessing / using their money via debit card. I am deaf and can not call to complain but per many users on various websites, the phone lines are also constantly down. If this company can not do a better job then the US Treasury dept needs to find another company to handle our SS and - payments / money. I live on $1100.00 - per month and I am always out of food by the next check so if I can not access my money then I go hungry. This is not right. I have bills that I ... |
Comerica Bank account or service account opening, closing, or management June 21, 2016 - Comerica Bank charged me $6.00 for Bank On-Line fees in error. They only credited me $13.00 even though they over charged me for over 2 years!... |
Comerica Bank account or service account opening, closing, or management June 6, 2016 - Dear CFPB, On - -, 2016, I went to the Comerica Branch in - -, - - to close my individual account. A couple of months later I noticed funds had been withdrawn from a different joint account on which I am a signer. It turns out the Comerica Branch in - - did not properly close my account on - -, and as a result, I was incorrectly charged inactivity fees, which then turned into overdraft fees as the account dropped below $0.00. This negative balance was then automatically pulled from the joint account. I went to the - - Branch where I closed my account in ... |
Comerica Bank account or service account opening, closing, or management June 4, 2016 - On - - I was unable to access the funds on my credit card issued by This was n't the first time this has happened to me. Several times I attempted to gain some assistance from the credit card company issuing me the card. On every attempt either the website was not available, or the phone. The phone number listed for Customer Services is a recording and never answered by a human. If it is n't busy the recording invited me to call back later. I was advised by the FDIC to call the bank, Comerica. I did and I spoke with a man who told me that the banks participation is only because the b... |
Comerica Bank account or service account opening, closing, or management June 3, 2016 - Several accounts of mine were compromised in - & -. They were compromised by a contractor who worked with my company and committed identify theft, forgery and imbezzlement against me personally as well as both of my businesses. I was alerted when federal investigators approached me this - how compromised all of my funds were. This person forged my signature and deposited these checks into accounts he opened in my name. Comerica has blacked balled me for suspected fraud and account abuse. When I called and asked them to review my information they refused to engage me and continued to b... |
Comerica Bank account or service account opening, closing, or management May 23, 2016 - I HAVE NOT RECEIVED MY MOST RECENT BANK STATEMENT IN THE - MAIL. COVERING DATES UP TO MID - 2016.... |
Comerica Bank account or service account opening, closing, or management June 17, 2015 - I receive my social security pension funds through Direct Express debitcard. They deactivated my card about the - of -. They said thatthere was suspicious activity, however, I can not see anything suspicious on myon my - statement. I have contacted them numerous times and havecomplied with their requests for proof of identification. After severaltries, they now say that they have not received my last fax. I haveconfirmation that have received my fax. andnow I must start over with new faxes ... |
Comerica Bank account or service account opening, closing, or management June 11, 2015 - As a - employee on -, the - of - - issues my benefits on a debit card issued through Comerica Bank. My card expiration date was -. I had called Comerica back in - 2015 to see when my new card would be issued. I got a recording that said my card would be expiring soon and that my new card would arrive soon and that if I did not receive it, to notify them. When I had not received it by - -, I called Comerica on - - and the rep told me that the new card had been mailed out on - -, 2015. I told her that I had not received it and she informed me that it needed... |
Comerica Bank account or service account opening, closing, or management May 14, 2015 - I called and requested that my paper statements be stopped in -/-/-. I was closing my account so no longer needed them. I have been getting them still to this day -/-/- and am still being charged for them. The company person ive been dealing with is - -. He refuses to put the right amount back on my account. I have statements proving my correct amount owed to me from -/-/- to -/-/-. He states they cant figure out how to stop the statements they are working on it but here we are 7 months later and still being charged for these and on a closed account. He also refused t... |