U.S. Bancorp Convenience Checks Complaints

Review and analysis of over 5 complaints against U.S. Bancorp

U.S. Bancorp consumers have reported over 5 official complaints related to Convenience checks. Out of the 5 consumer complaints against U.S. Bancorp, 40% were disputed by the consumer (i.e. the consumer was not happy with how U.S. Bancorp responded to their complaint) and 100% were processed in a timely manner. 40% of consumer complaints against U.S. Bancorp resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 20% resulted in non-monetary compensation.

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New Convenience Checks Consumer Complaints


U.S. Bancorp Credit card convenience checks

February 4, 2017 - I made a minimum payment to a credit card as well as a $3000.00 payment to pay off a promotional balance of - that was expiring on -. The credit card company informed me the prior month that I had a promotion expiring and that I needed to pay it off in full to avoid interest charges. When I attempted to do that it was not applied to the balance expiring and when I called to ask them to change it they said that I had agreed to this in the terms when I accepted the promotional rate. The $3000.00 payment was applied to a promotional balance expiring on -. In addition none of my payme...

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U.S. Bancorp Credit card convenience checks

February 26, 2016 - We have a USBank credit card and received the 'free ' interest rate checks. The offer was 18 months no interest. We paid a dental bill with - check and interest to start - - if not paid in full. Later in the year they sent checks again offering 18 months with no interest. We used - check to pay for a hot water heater repair interest to start - -. Finally had to use the offer of 18 months with not interest. We used - check again to pay a dental bill. Now we have - outstanding amounts - is due to expire - -, - - - and - - -. We sent in a larg...

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U.S. Bancorp Credit card convenience checks

November 22, 2015 - I cashed a convenience check linked to my US Bank - - - - - -. After depositing the check I changed my autopay setting from pay full balance to pay the minimum balance. The autopay setting does not change for 30 days and I was charged a fee even though I had payed the minimum balance. US Bank 's convenience checks create a catch-22 for customers who are enrolled in autopay where either the balance of the recently cashed check is payed in full or a fee is charged ( due to not having sufficient funds in the account ). Essentially, someone at US Bank with autopay is cashing a co...

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