BBVA Compass Application Processing Delay Complaints

Review and analysis of over 3 complaints against BBVA Compass

BBVA Compass consumers have reported over 3 official complaints related to Application processing delay. Out of the 3 consumer complaints against BBVA Compass, 0% were disputed by the consumer (i.e. the consumer was not happy with how BBVA Compass responded to their complaint) and 100% were processed in a timely manner. 0% of consumer complaints against BBVA Compass resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 33% resulted in non-monetary compensation.

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New Application Processing Delay Consumer Complaints


BBVA Compass Credit card application processing delay

January 6, 2016 - I applied for the BBVA - - - card on -/-/- and received my denial letter on -/-/-. The stated reason was " unable to verify identifying information ''. This reason is complete bogus and I have several friends who have received this same denial reason. I have not changed my address in 13 years and have no fraud alerts on my credit report. I take safe guards to manage and protect my credit and this denial reason is completely bogus. ...

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BBVA Compass Credit card application processing delay

September 22, 2015 - I applied for a BBVA NBA - - card application on - -, 2015, - -, 2015 and - -, 2015. BBVA requested and received my - Credit file on each date listed. I received - ( - ) letters regarding each application stating that each application was declined due to unable to verify identifying information ''. I have contacted BBVA repeatedly in an attempt to understand what information the company was unable to verify. Each BBVA representative basically stated the same thing that identity verification failed and wait a few months to reapply again. Unfortunately, no one w...

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