First National Bank of Pennsylvania Loan Servicing, Payments, Escrow Account Complaints

Review and analysis of over 6 complaints against First National Bank of Pennsylvania

First National Bank of Pennsylvania consumers have reported over 6 official complaints related to Loan servicing, payments, escrow account. Out of the 6 consumer complaints against First National Bank of Pennsylvania, 17% were disputed by the consumer (i.e. the consumer was not happy with how First National Bank of Pennsylvania responded to their complaint) and 100% were processed in a timely manner. 33% of consumer complaints against First National Bank of Pennsylvania resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.

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New Loan Servicing, Payments, Escrow Account Consumer Complaints


First National Bank of Pennsylvania Mortgage loan servicing, payments, escrow account

January 4, 2017 - First National Bank assumed our mortgage from - -. -/-/2016, I received a request for proof of hazard coverage for the property. I shared with the First National Bank representative -/-/- that condominium associations were required to have hazard coverage in Maryland, but they required detailed proof of coverage. I am attaching the email that I sent on -/-/- to our association 's management to request this document to First National Bank 's specifications. I have another email documenting that I received this proof on -/-/- and forwarded the info to the fnbmort-online @ ...

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First National Bank of Pennsylvania Mortgage loan servicing, payments, escrow account

October 28, 2015 - My complaint is with First National Bank. I have had a mortgage with this bank since - 2015. There is no way for a customer to access their escrow account or see any escrow activity. I now have received a tax bill for $4300.00. FBN should pay this from my escrow account. I called and they explained it was never set up, that they will do this. I faxed them all the documentation and they told me they would set it up, pay and follow up with me. 8 days later, no follow up. I call FNB again. They explain they can not find my paperwork - to please resend. It is just very frustrating because I, ...

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First National Bank of Pennsylvania Mortgage loan servicing, payments, escrow account

July 23, 2015 - I have made timely monthly payments to First National Bank ( FNB ) on my land mortgage for more than three years. It is an interest only loan whose term expired at the end of -/-/-. I have been unable to refinance this loan because FNB recorded a late payment on my credit report in -/-/- and -/-/- despite receiving payments. Two FNB loan officers at different locations have attempted to refinance the loan but failed because of the FNB entry on my credit report. Three other lending institutions denied my loan applications for the same reason. FNB failed to respond to all attempts...

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First National Bank of Pennsylvania Mortgage loan servicing, payments, escrow account

June 10, 2015 - On -/-/- I paid off the mortgage and the check was made payable to -. I have researched the property in the Maryland - at - and the release of lien or satisfaction of the mortgage was not reported by the lender. The loan initially started with - - and was transferred to -, - -, and - -. Note that I did not receive correspondence from - - upon payoff of my loan. I wrote check # - payable to - - for $32000.00 from a - - - checking account. I do not have a copy of the cancelled check. - - - was acquired and is no longer in exis...

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