Review and analysis of over 72 complaints against Bank of America
Bank of America consumers have reported over 72 official complaints related to Fraud or scam. Out of the 72 consumer complaints against Bank of America, 35% were disputed by the consumer (i.e. the consumer was not happy with how Bank of America responded to their complaint) and 100% were processed in a timely manner. 8% of consumer complaints against Bank of America resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 6% resulted in non-monetary compensation.
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintStop harassing phone calls, know your rights and what you can do to stop them
Stop Calls
Bank of America Money transfers fraud or scam March 21, 2017 - Advertized Restaurant for Sale. Engaged with purported owner.Eventually paid 10K good faith deposit. deal cancelled after she demanded full payment without providing bill of sale for assets and equipment. No business records supplied at all and the contract provided for sale was also incorrect. She has kept money, restaurant and personal belongings housed at site.... |
Bank of America Money transfers fraud or scam January 24, 2017 - Lost $ - down payment due to wire fraud. A portion ( $27000.00 ) was frozen by the bank, but they refuse to return it. Per UCC - Article 4A - 205. ( a ) ( i ) the transfer was to a beneficiary which was not intended by the sender. Per UCC - Article 4A - 402. ( a ) ( d ) If the sender of a payment order pays the order and was not obliged to pay all or part of the amount paid, the bank receiving payment is obliged to refund payment to the extend the sender was not obliged to pay, plus interest. Bank of America ( BOA ) is the sending bank, the receiving bank, and the mortgage lender. ... |
Bank of America Money transfers fraud or scam December 22, 2016 - Dear -, I found out in - ; through family - in -, - ; that a file was in superior crt files, not - county files ; # - ; a deposit of surplus funds ; this was not a pay off as a mediator & judge -, - stated ; the lawyer was different ; not - on the 2nd mrtg pyoff ; this should have been done via escrow as most are. They lied as a bad play ; mediator helped ; I believe based on my - abilities that in fact ; that they wanted me to sue, knowing I may not get a lawyer ; I knew it was for $ - ; and that - - and very possibly an impersonator for me ; signed ... |
Bank of America Money transfers fraud or scam December 6, 2016 - My husband and I were supposed to close on our home in -, FL on -/-/ |
Bank of America Money transfers fraud or scam November 11, 2016 - - sent - wire transfers to - - bank in -, Texas to an account that was set up pretending to be one of our main suppliers of products ( - - ). Wires totaling $120000.00 that should have gone to our suppler in -, were received by some 3rd party at - - pretending to be - -.... |
Bank of America Money transfers fraud or scam November 8, 2016 - We made a transfer to a " Company '' thru our account at Bank of America using their online banking submission form. The Account name is a mandatory field along with the routing number field and account number field. However, since our email and transfer instructions were hacked prior to sending the money, it ended up in a fraudulent account that had nothing to do with the company name we sent it to! Since the field is mandatory, yet is n't being checked, Bank of America is complicit in the fraud and is actually deceiving their own customers in thinking the money will end up in the proper acco... |
Bank of America Money transfers fraud or scam October 18, 2016 - My car dealer told me to pay the DMV -, which I did. However, I had already paid and the DMV sent me back the check. Bank of America took it out of my account and then will not give it back, though I 've called six times to have it given back. Additionally, I filed a claim with Bank of America due to fraud at a postal center while I sent a sculpture. They charged my card $110.00 fraudulently after quoting me $25.00 dollars. Bank of America honored their fraud and gave them the money even though I never allowed it to go through nor did I approve the price. They signed it wihtout my per... |
Bank of America Prepaid card fraud or scam October 11, 2016 - On -/-/2016 around - I went to bank of America ATM at - and - - and I try to withdraw some money so I can take my kids out to eat, when I check my balance it did not seem right so I called the automated machine and I discovered that there is a transaction for the amt of - at -. I was surprise so I talked to Bank of America customer service and I was told that transaction happened on -/-/2016 and charges posted on -/-/2016. I asked the customer service agent to see if I can file a fraudulent claim on the account because I did not authorize that transaction and I requeste... |
Bank of America Money transfers fraud or scam September 30, 2016 - I requested Bank of America to refund me $1600.00 which I lost due to BoA refusing to act on a fraud claim. BoA refuses to log my request for a refund. Statement of facts : 1 On - I made the purchase in good faith from another Bank of America customer - I thought if the person is using the same bank as me, I should be safe 2 I realized I was scammed about 30 mins after I made the online transfer. I contacted Bank of America right away and reported the fraud. Transfers take 3 days to be available in the recepient 's account. Bank of America refused to stop the transfer and also refused to... |
Bank of America Prepaid card fraud or scam August 23, 2016 - I have Bank of America pre paid debit card that was issued to me from the - and someone stole the information from the card, I believe after I used it at a gas station, and used that info to steal money from ATMs in a town north of - where I have never been. They stole almost $700.00 over the course of several transactions at - different ATMs. Immediately after I discovered my bank account was drained to almost $0.00 I notified the bank of the fraudulent transactions. After 'investigating ' BoA denied my fraud claim. I have never used the card at an ATM nor have I been to the plac... |
Bank of America Money transfers fraud or scam May 24, 2016 - I will try to make a long story very concise with my concern. : I transferred a total of $3600.00 in an intra-bank ( Bank of America ) wire-to-wire transaction, only to later determine ( after the deposits ) that I was defrauded. The banking institution 's policy is that since this is a wire to wire transaction, I am not protected by the financial institution for this type of transaction. The bank currently has a freeze on the account and is investigating the incident, HOWEVER, they have expressed to me that I am NOT eligible to have my money refunded from the fraudulent account until they m... |
Bank of America Prepaid card fraud or scam March 19, 2016 - I placed $2000.00 on deposit was never paid any interest on my deposit charged interest on my own money and than denied when I lost my job for the insurance I had paid for. ... |
Bank of America Money transfers fraud or scam March 3, 2016 - On -/-/2016 I received an email from my boss authorizing me to send a wire in the amount of $21000.00 to a consultant. I sent the wire and when I confirmed this with my boss, he told me he had never sent that email. My IT department informed me that the email was a " spoof '' that came from a - address in Louisiana. I immediately informed Bank of America and put through a request to recall the wire. BOA informed me that they had recalled it and gave me a recall # to confirm. Today, BOA says they have still not recovered the amount yet. The wire was sent to an account at - Bank -... |
Bank of America Other financial service fraud or scam August 3, 2015 - CFPB ComplaintI have a small business. A former associate fraudulently obtained a check made out & printed payable to my business, ( the payee ). This person Hand wrote their personal name on the check and cashed/deposited it at Bank of America. They also endorsed this check with their signature. Effectively this person stole this check for $20000.00. In USD which was payable to my business. Bank of America, upon filing a Demand letter to have these funds returned to the appropriate Payee, ( My Business ) is quoting state Law for Washington State for which they are not governed by, in using ... |
Bank of America Money transfers fraud or scam June 28, 2015 - Hello, I am a victim of a fraud for false vacation rental for - $ perpetrated by a fellow BOA account holder : '' - - Account # - ''. BOA allow this person to create an account to perpetrate this fraud under the above alias and did not adequately ascertain their true identity. I have a move money team '' - # - in progress via -. I would like BOA to reimburse me $800.00. I have been a satisfied preferred account customer many years hope BOA can make this situation right. Thank You. - - - ... |
Bank of America Other financial service fraud or scam June 16, 2015 - I deposited a cashier 's check in Bank of America of amount -. After 2 days of processing the amount was credited to me in the account. So I had to make a cash payment to the same person. But after giving the cash and after 5 days the bank says the check was fraud. If the check was fraud how can they credit the amount -. The amount should be made available only when they have verified the check. I was under the impression that since the amount is cleared and credited in my account, the check is genuine. And after 5 days they verify it. ... |
Bank of America Money transfers fraud or scam June 11, 2015 - I went to see an apt that i wanted to rent from whom i thought was a realtor. She explained to me what steps to take to deposit my money into the owners bank account to hold the apt for myself. After i deposited the amount i needed and sent her confirmation she said she would call me back and set up a time for the next day to sign a lease agreement. After a few hours my phone calls would go straight to voicemail and now I 'm trying to get my deposit back from this scammers account. ... |
Bank of America Money transfers fraud or scam June 2, 2015 - On -/-/- I responded to a - vacation rental listing - # - - for a townhouse located at - - - - - - - in -, FL asking if this property was available for rent for -/-/-. On -/-/-, - - responded by email indicating that - - - - - - -, FL was available for rent for the -/-/- period for a monthly rental of $2000.00 plus a $500.00 security deposit and a $250.00 cleaning fee. Payment of these funds was to be made via bank deposit, - or -. On -/-/-, - - emailed to me a rental agreement form and in... |
Bank of America Prepaid card fraud or scam May 30, 2015 - I got a gift card from my employer but did n't have the activation code. When I called in to have it activated, the lady I spoke with asked me for a bunch of personal information, which is fine. But then she proceeded to ask for my -, claiming she could n't activate the gift card without it. When I said I 've never had to provide my SSN before to activate a gift card, and that I 'm by comfortable with that, she then said she DID N'T need the SSN. This seems very suspicious. ... |
Bank of America Money transfers fraud or scam May 9, 2015 - On the - we had a scam phone call from IRS '' and sheriff department ''. They asked us to pay them $4900.00 through Bank of America. Because we got afraid we did that. However after we checked with police department in - -, CA we found that this was a scam. We tried to stop transaction but it was too late. The bank does not like to give us money back. We need help to recover our money back. - - ... |
Bank of America Money transfers fraud or scam May 5, 2015 - I was scammed by another Bank of America client through wire transfer, however, failed to file police report due to insufficient information about scammer. I told BOA my situation to cooperate with police, however, I was told there is nothing they can do, refused to release any information, and would not start any investigation internally. ... |
Bank of America Money transfers fraud or scam April 10, 2015 - I am a customer of Bank of America. Whenever I go online and transfer money from my checking account to pay back money I borrowed from the checking account 's credit line, the money is debited immediately from my checking account. However it takes from one to three days for the money to be credited to my credit line. The bank 's customer service reps tell me the delay is caused by processing. '' What kind of processing could there be? It 's all money under - name in - bank. All the transfers are done on computers. I was also told that transferring money from checking to savings does not... |